PRIVACY POLICY

Last updated: April 3, 2026

Rapid Pro Software LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.rapidprosoftware.com) and use our services.

Information We Collect

Personal Information: Name, email address, phone number, mailing address, and other information you voluntarily provide when booking a call, purchasing a service, or contacting us.

Payment Information: Credit card numbers, billing addresses, and other payment details. All payment information is processed securely through Stripe and is never stored on our servers.

Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to: provide, operate, and maintain our services; process your transactions and send related information (confirmations, invoices); communicate with you about services, updates, and promotional offers; schedule and conduct discovery calls and consulting sessions; respond to your inquiries and provide customer support; improve our website and services; and comply with legal obligations.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Stripe, which is PCI-DSS Level 1 compliant — the highest level of security certification. Our website uses SSL/HTTPS encryption to protect data transmitted between your browser and our servers.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our business (payment processing, email delivery, scheduling tools) — these providers are contractually obligated to protect your data. We may also share information with legal authorities when required by law or to protect our rights.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse cookies, though some features of our site may not function properly without them.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

Email: [email protected]

Phone: (214) 723-0762

Address: Little Rock, AR 72201